Get rich on one job - or what?

When we got to YachtPort, Saldanha we were given a contract of R6000 something to sign. This was for taking out the yacht by crane, high pressure hose the hulls and putting her back in the water once done. This contract allowed for 2 nights of mooring, lifting crane and 2 days on the hard. After cleaning the hulls with their high pressure water machine, the anti-foul paint was also removed in large sections.

It therefor became necessary to apply new anti-foul paint. YachtPort previously gave me a quote for this job and it was ridiculously high at R34,000! I then decided that it would be much cheaper if we do the work ourselves. The next day after flying back to Johannesburg, I heard that they were extremely pissed off at me for not getting them to do the work. I received this email from them;

Good day Wiets

Please find attached the invoice for the Hardstand and High pressure. Please take note that the hardstand fees are more due to doing own work. The rates for that are different than when we do the work. Please provide the proof of payment to that we can put Revelations back in the water.

Kindest Regards,

Cindy Thomson
General Manager
for Yachtport SA (Pty) Ltd
Tel: ++27 22 714 4064
Fax: ++27 22 714 4525
Cell:++27 73 420 2836
www.yachtport.co.za

Attached to this email was an invoice of R15,153!!! They must surely be in deep shit to charge these kind of fees! Or perhaps they want to get rich on one job only!? It took 1 hour to take the yacht out of the water and another hour to put it back, they cleaned the hulls which took 4 hours, Revelations stood in their yard for 7 days - this for the ridiculous sum of R15,153! People considering taking their boats to YachtPort should think twice about these rip off pricing policies (and sour grapes).

Business must surely be bad and the policy of simply keep loading the price to cover overheads is simply not sustainable. In addition, this sour grapes situation when not using their services (due to prices) and then the punitive change in prices is morally highly questionable if not indeed against South African consumer laws. There is a certain tolerance for how much people are willing to pay for things and if companies know what is good for them, they will remain competitive.

SkyPax.co.uk
Peri Peri Prawns on Spicy Rice
 
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