UNBELIEVABLE but true! It is now more than 15 months after we were struck by lightning and our insurance claim is still not settled! You can read previous posts of all the problems we encountered with this rubbish insurance company. We received a 3 month visa when we checked into Trinidad & Tobago and due to the extensive delays in the insurance company settling this matter, we had no choice but to suspend our world cruise and return to South Africa. Neither can we move the yacht to another country as the damage sustained in the lightning strike rendered the yacht not to be seaworthy anymore.
With the yacht in Trinidad, we in South Africa, our plans are in a mess and we are incurring big expenses due to all this bullshit. Whilst we are paying marina fees in Trinidad, we also have to pay for local accomodation and have been renting a vehicle for the past 13 months.
In addition to other problems (some mentioned in previous posts), the insurance company is trying to squeeze their obligated pay out to the bare minimum. They are trying to undercut every single legitimate expense. They offer about 35% of the actual labour fee to repair the yacht. Despite stalling for almost the entire time, they refuse to pay the marina fees we had to pay in the interim. They do not want to pay for new equipment which were complete destroyed - instead, they want to pay a repair fee. This includes a sail which was lost at sea! How the hell do you repair something which no longer exist? So they keep stalling and stalling - obviously trying to wear us down and apply pressure on us to accept their paltry pay out.
Our attorneys have been dealing with them for the past 4 months and has made some progress but we are still too far apart. If we do not sort out this mess within the next month or so, we will have no choice but to issue summons to Mutual & Federal and AIB Insurance Brokers.